Privacy Policy

Effective Date: January 3, 2025

1. Information We Collect

We collect two types of information:

Personal Information:

  • Information that identifies you as an individual, such as:
    • Name
    • Email address
    • Phone number
    • Shipping and billing addresses
    • Payment information

Non-Personal Information:

  • Information that does not personally identify you, such as:
    • IP address
    • Browser type and version
    • Device information
    • Website usage data (e.g., pages visited, time spent on the site)

2. How We Collect Information

We collect information in the following ways:

Directly from You:

  • When you create an account on our website.
  • When you place an order or make a purchase.
  • When you contact us for customer service or support.

Automatically:

  • Through cookies and tracking technologies when you visit or interact with our website.

Third Parties:

  • Payment processors, shipping partners, or other third-party service providers that facilitate transactions or services related to your orders.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and transactions.
  • Improve our products, services, and website.
  • Provide customer support, including responding to inquiries and issues.
  • Send order confirmations, shipping updates, and other essential transactional communications.
  • Send marketing and promotional communications, if you have opted in to receive them.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We share information with trusted third-party companies that help us operate our business, such as payment processors, shipping companies, and email marketing providers.
  • Legal Requirements: We may share information if required by law, to protect our rights or the rights of others, or to comply with a legal process.
  • Business Transfers: In the event of a business merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience, such as:

  • Remembering your preferences and items in your shopping cart.
  • Analyzing website traffic and user behavior.
  • Providing personalized content and promotions.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect some features and functionality of our website.

6. How We Protect Your Information

We use industry-standard security measures to protect your personal information, including:

  • SSL encryption for secure data transmission.
  • Secure servers for storing sensitive data.
  • Regular monitoring for potential vulnerabilities and breaches.

Despite these efforts, no method of transmission or storage is entirely secure. We cannot guarantee complete security, but we are committed to protecting your information to the best of our ability.

7. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access and Update: You can view and update your personal details by logging into your account or contacting us.
  • Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails at any time by following the “unsubscribe” link provided in each email.
  • Request Deletion: You can request to delete your personal information, subject to certain conditions.
  • Restrict Processing: In certain circumstances, you may request that we limit the way we process your personal data.

To exercise any of these rights, please contact us at info@visionrapic.net.

8. Third-Party Links

Our website may contain links to third-party websites. VisionRapic is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

VisionRapic does not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will take steps to delete it immediately.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us: