Sales Policy

Effective Date: January 3, 2025

 

1. Our Commitment to You

At VisionRapic, we are committed to bringing you high-quality products and exceptional customer service. We strive to create a seamless shopping experience, ensuring your Christmas season is filled with joy and celebration.

2. Placing an Order

Online Orders

  • Browse through our Christmas-themed collection at visionrapic.net.
  • Add your selected items to your cart and proceed to checkout to complete your order.
  • You will receive an order confirmation email once your purchase is successfully placed.

Phone Orders

  • Prefer to place your order over the phone? Call (812) 471-1594 during business hours, and our team will gladly assist you with your order.

In-Store Purchases

  • Visit us at 4097 53rd Hwy, Eveleth, Minnesota (MN), United States to explore our Christmas collection in person and make a purchase.

3. Payment Terms

Accepted Payment Methods
We offer a variety of payment options for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Bank Transfers: Available for bulk or custom orders (please contact us for further details).

Payment Security

  • All transactions are processed securely using SSL encryption, ensuring that your payment details are protected.
  • VisionRapic does not store your payment information on our servers.

Currency

  • All payments are processed in USD. Any currency conversion fees are the responsibility of the customer.

4. Pricing Policy

  • All product prices are displayed in USD and are subject to change without prior notice.
  • Prices do not include taxes, shipping, or additional fees, which will be calculated at checkout.
  • Discounts, promotions, and coupons must be applied at checkout and cannot be added retroactively to completed orders.

5. Shipping and Delivery

  • All orders are processed and shipped from our location at 4097 53rd Hwy, Eveleth, Minnesota (MN), United States.
  • Shipping rates and delivery times will be calculated at checkout, depending on your location and the shipping method selected.
  • During the holiday season, shipping may experience delays due to high demand. To ensure timely delivery, we recommend placing your orders early.
  • For more details, please refer to our Shipping Policy.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your Christmas-themed items, you may return them under the terms of our Refund and Returns Policy.

Return Conditions:

  • Returns must be initiated within 30 days of receipt.
  • Products must be in their original condition, unused, and with all original packaging, tags, and accessories.
  • A receipt or proof of purchase is required for all returns.

7. Cancellations and Modifications

  • Orders can be canceled or modified before they are shipped.
  • If you wish to cancel or modify your order, please contact us immediately at info@visionrapic.net or (812) 471-1594.
  • Once an order is shipped, it cannot be canceled or modified, but you can initiate a return after the item has been delivered.

8. Bulk and Custom Orders

  • VisionRapic welcomes bulk orders for corporate gifts, holiday parties, or large events.
  • For custom orders, such as personalized Christmas decorations, gifts, or packaging, please contact us at info@visionrapic.net for a quote and lead times.

9. Customer Support

If you have any questions or need assistance with your order, our customer service team is here to help:

10. Why Shop with VisionRapic?

  • Wide Range of Christmas Products: From decorations to gifts, we offer everything you need to make your holiday season memorable.
  • Quality and Craftsmanship: Our products are carefully selected to ensure the highest standards of quality.
  • Customer-Focused Service: We pride ourselves on providing excellent service and a hassle-free shopping experience.
  • Fast and Secure Shipping: Your orders will be processed and shipped promptly so you can enjoy your holiday decorations in no time.
  • Satisfaction Guarantee: If you’re not happy with your purchase, we will work with you to resolve the issue.

11. Policy Updates

VisionRapic reserves the right to update or modify this Sales Policy at any time. The most recent version will be posted on this page with the updated effective date.